It's easy to ignore, scream, yell or discipline the "problem child" of the crew, which seems to always yield the same results.
So if you want them to change, try this: Be open and Honest!
It's not going to be easy, yet it's in the best interest of everyone involved. You have to face them, have an open and honest conversation to get the results you are looking for. Try it you might be surprised with the results.
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