Often times you will end up with some fairly "green" crew members. Even if we put them through some training and have them follow a couple guys around for a while, mistakes are going to be made. And, even though we may not like to admit it, some of our most seasoned employees make mistakes from time to time. Well, don't be so quick to start yelling, flailing your arms around and acting like they just cost you the job. Keep in mind, some of these mistakes are made because of how hard they are being pushed. Mistakes can be a great opportunity to educate! Try explaining what went wrong and showing the appropriate solution for the result you need. First and foremost, this is going to earn their respect. Who wants to be yelled at and humiliated in front of their co-workers? Talk, they will listen. When someone listens, they learn. This is going to lessen the chance of repeating that mistake.
If we stop always reacting to mistakes negatively, they may have the ability to become positive learning opportunities.
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